FAQ
WHEN WILL MY ORDER BE DISPATCHED?
WHEN WILL MY ORDER BE DISPATCHED?
All orders are processed and shipped within 24 hours of being placed. Once your order has been dispatched, we will send you a tracking link with your shipping confirmation. Our goal is to get your pieces to you as soon as possible.
DO YOU SHIP WORLDWIDE?
DO YOU SHIP WORLDWIDE?
Yes, we deliver worldwide. Arrival times vary by destination. Our standard arrival time is around 5–10 working days.
HOW ARE IMPORT DUTIES AND TAXES HANDLED?
HOW ARE IMPORT DUTIES AND TAXES HANDLED?
For U.S. orders, import duties and taxes are covered by us. Orders to other destinations may be subject to import duties and taxes required by your country.
HOW DO THE GARMENTS FIT?
HOW DO THE GARMENTS FIT?
All items fit true to size. Please refer to the size-chart measurements included for each item. Our garments are designed to complement the body’s natural shape, with a relaxed feel for everyday movement.
CAN I RETURN OR EXCHANGE AN ITEM?
CAN I RETURN OR EXCHANGE AN ITEM?
All sales are final. If you receive the wrong size or item, please contact us at thatfamspace@gmail.com for further assistance.
WILL SOLD-OUT PIECES RESTOCK?
WILL SOLD-OUT PIECES RESTOCK?
All pieces are designed in limited-run quantities. Restocks will be offered for community favorites and core pieces.
HOW SHOULD I CARE FOR MY GARMENTS?
HOW SHOULD I CARE FOR MY GARMENTS?
Treat your garments with care to keep them in top condition and preserve their original beauty. Gently hand-wash in cold water and air-dry inside out. Please refer to the care instructions we’ve included with each item.
